Allow us to answer some commonly asked questions about floating. If you have any additional questions please email or give us a call.
What should I do to prepare? In practical terms, it is best to avoid shaving or waxing for at least 24 hours prior to your float. Go on a light stomach and avoid drinking a lot of fluids - especially caffeine, and consuming other stimulants before you float. Please see our full Terms and conditions and enjoy watching our video at so you can see all our facilities before you arrive. It’s best to take a few minutes before your float to transition into the experience. Maybe read a book, close your eyes and do some deep breathing. Go in without expectation. Relax. Ask yourself what you're really afraid of. Don't try to stop your thoughts from flowing.
What do I need to bring with me? Just your fine self and an open mind. We provide eco-friendly shampoo and body wash for your pre and post-float shower. We also provide towels, earplugs, vaseline to seal up any small cuts, wet wipes, cotton buds, spray-in conditioner, moisturiser, deodorant, hair brush, hair dryer, straighteners. Feel free to bring any personal items such as your own hairbrush or makeup for after your float. Don't forget your contact lens case if you wear contacts. Since our float cabins, changing area and showers are each in their own private room there's no need to wear anything, and we find that anything you wear will only serve as a sensory distraction You are more than welcome to bring along a swimsuit if you'd like and then decide once you are in your private room whether or not to use it.
What should I expect the experience to be like? It naturally varies from person to person. To get the most out of your experience though, you should try to fully relax like you would if you were meditating. Once you learn to let go and fully relax, you'll really start to enjoy the experience to the fullest. It can take a couple of float sessions for people to re-learn to relax and just be. We recommend committing to at least 3 floats as research states that the benefits are greatly enhanced by the 3rd float which is why we offer our buy 2 get 1 free offer to all new customers.
Schedule some quiet time for after your float to integrate the experience
It's a time where no one can get ahold of you to ask for something or demand your attention. We would recommend to take even just 5 minutes to yourself after your float in our relaxing Post-Float room to really soak in the experience you had, ponder thoughts or personal stuff that came up. We provide a range of decaf tea and coffee, cool water and biscuits for you to help yourself too.
How are the cabins kept clean? In addition to the required pre-float shower to remove conditioner and body oils, each float cabin has a filtering process that consists of a micron filter to filter out particulate matter, and a small amount of sodium hypochlorite (chlorine). We test the water daily for proper pH balance, total alkalinity, perfect temperature, specific gravity and hydrogen peroxide levels. Skimmers are used to keep the surface clear and we deep clean the entire space to keep our float suites clean and pristine weekly. All the water in our float cabins are filtered between every single client and on the hour when not in use. Also the high concentration of Epsom Salt creates an environment in which inhibits the growth of bacteria and other microorganisms. We go in after every client to visually inspect our cabins, and clean down all commonly touched surfaces such as showers, shower bench, float cabin doors and threshold.
What if water gets in my ears or eyes? We provide ear plugs that should be put in prior to your shower while your hands and ears are dry to avoid getting the water in your ears. We recommend using cotton buds after your post-float shower, which we provide for your convenience. If you end up getting salt water in your ears though, it's not a big deal. We recommend you use a small amount of vinegar to flush out the salt before having your next shower. To avoid getting salt water in your eyes, dry your face and hairline completely before entering the float cabin, and avoid touching your face once you're in there. A water spray bottle of water is available in your float cabin just in case.
Will the salt dehydrate me? Nope, the Epsom Salt is actually very wonderful for your skin. Your skin will be left feeling silky and smooth. No pruning here!
Is it safe to fall asleep? Yes, and people often do because they are so relaxed! If you fall asleep due to the deep relaxation you experience, you will stay afloat due to the buoyancy created by the ½ tonne/575 kilos of Epsom Salt in the water. Plus, the water is only 25cms/10 inches deep so you won't touch the bottom either. It's quite amazing. No matter the size, shape or weight of your body, you will float. And your mouth, nose and eyes stay well above the water line. It's also difficult to flip over while you are floating, and even if you somehow managed to do so you would get saltwater in your eyes which would sting.
What if I'm claustrophobic? The sensation of floating is more like floating in outer space than a confined area, and you are always in total control of your float. Feel free to leave the float cabin door open or the light on. Ask your float assistant if you would like music on during your float. You are free to enter and exit your float cabin any time you wish.
Can I float if I'm pregnant? Definitely! Unless you are a regular user it is recommended within the first 12 weeks that new experiences are avoided, seek advice from your physician. Floating is the closest thing to being in the womb and creates a calm and relaxed experience for the baby and we encourage floating during pregnancy as pregnant women love it. Not only does floating allow you to take a time out from the added stress of pregnancy, but the strain from the added weight is taken off of your body by floating in the weightless environment. If you are concerned for any reason though, double-check with your Doctor.
Can I float with a friend? Yes both our float cabins accommodate 2 people so you can share the experience together or separately in your own cabin.
Can I float longer than 60 minutes? Yes, the first couple of times you float 60 minutes is probably all you will need as you familiarise yourself with the new experience. Later you will probably want to float for longer periods of time. All our ambassador members float for 90 minutes each time.
Are there any age or weight limitations? The physical and mental benefits are as useful to children as they are to adults, but some may lack some of the mental discipline for more meditative floating. We ask that children are fully potty trained and would recommend floating from 5 years onwards. Try taking a few minutes before your float to transition into the experience. Read a book, close your eyes and do some deep breathing.
Go in without expectation. Relax. Ask yourself what you're really afraid of. Don't try to stop your thoughts from flowing. Our oldest client so far is 83 and there is no upper age limit. You'll experience all the same benefits no matter your age, and enjoy some respite from those nagging aches and pains that may seem a bit more persistent as things slow down as we age. We do need permission waivers signed for anyone under 18, and a parent or carer must be present and float with those under 16. If you have mobility issues and might need help getting in and out of the float cabin, you will need to bring a helper and please advise us beforehand. As long as you can safely get in and out of the cabin, you should be safe to float regardless of your age or weight. Similar to other water-based services such as a pool or spa, you need to use caution since floor in the shower area and the float cabin can become very slippery.
Are the float cabins disability accessible? If you are in a wheelchair, getting in and out of the float suite over a small step and then into float cabin is largely dependent on the extent of your upper body function and strength. If you can lift yourself out of your wheel chair and into bed, for example, you will likely be able to lift yourself over the float cabin threshold, which is about two feet off the floor. Please bring a friend with you if you do not have good upper body mobility/strength and please advise us beforehand. Your assistant can hang out in either our relaxing Post Float room or in your float suite while you float. We have plenty of reading material, or they can simply relax.
What about my hair and hair dye? Yes, your hair will get wet, though the water is neutral and the Epsom Salt is not at all harsh. If you dye your hair, you will need to wait at least 3 days after you dye it to give your new colour time to set in completely. With red dye, we require waiting 7 days to float. Unfortunately you cannot float if you have Henna colouring in your hair or a Henna tattoo.
Special Note: If you use a Keratin hair smoothing treatment, they recommend staying out of salt water and this includes Epsom Salt. So if you use this product we recommend taking precautions against getting your hair fully wet by using a high quality swimmer’s cap to keep as much water out as possible.
Can I float during menstruation? Yes, provided you use appropriate sanitary products, such as a tampon or menstrual cup, like you would do in a pool or spa.
How often should I float? It's completely up to you, however when you first start floating, it's ideal if you float a few times within a fairly short period such as 3 floats within 2-4 weeks. We know this isn't always possible and most people will still benefit from even just one float. We encourage you to float regularly, say monthly, fortnightly or weekly for long-term benefits such as helping to maintain reduced stress levels, using it for meditation and improving overall well-being. The best prices we offer come from our Ambassador memberships. Check out our Pricing for information on how to become an Ambassador member today.
Is there anyone who shouldn't float? Floating is safe for almost everyone, but it's not recommended for some people. You shouldn't float if you have incontinence, uncontrolled epilepsy, open wounds, an infectious disease, drug or alcohol intoxication or kidney problems. If you have a severe medical condition, consult your doctor first. You should wait 3 weeks after receiving a tattoo to float so that it has time to heal and set. You cannot float if you have Henna colouring in your hair or a Henna tattoo.
If you have mobility issues and might need help getting in and out of the float cabin, you will need to bring a helper as we cannot help you in and out for liability reasons. As long as you can safely get in and out of the cabin, you should be safe to float, but similar to other water-based services such as a pool or spa, you need to use caution since the shower area and float cabin floor can become very slippery. We don't have staff in our private float suites while guests float so please take our safety concerns seriously.
Just ask! We love to help and want to ensure that everyone who visits us enjoys their experience. Feel free to call or pop in and ask away, if you would like to see the cabins before you float call before popping in so we can ensure it’s free when you arrive, thank you.